Odoo 20 is released

Odoo S.A. released Odoo 20 at Odoo Experience 2026 in Brussels (September 24–26), where Fabien Pinckaers unveiled it in the opening keynote. It is the new major version, available on Odoo Online, Odoo.sh and on-premise, and the 20.0 branch is now the most active one in odoo/odoo. We also checked the keynote demos against the code: see The opening keynote, checked against the code.

Support window

Odoo’s support table lists Odoo 20.0 with a September 2026 release and standard support planned until September 2029. Three major versions are now under standard support: 18.0, 19.0 and 20.0. Odoo 17.0 dropped out of standard support the same month — see our note on that.

What’s new

The summary below follows the official release notes, which the launch video above walks through. They cover Community and Enterprise together, so some apps mentioned here (Studio, Payroll, Planning, Spreadsheet dashboards and others) are Enterprise-only. We checked every item against the Community code of 20.0: see Checked in the code for what we found and where.

AI

• Agents that act. AI agents can now create and update records, including from an uploaded file such as a PDF. They can also answer questions about a file while you preview it.
• Agents in automations. Automated and scheduled actions can call an agent, and each run is kept as a chat you can review and correct.
• MCP. A database can be connected to outside AI assistants through the Model Context Protocol.
• Model selection. Pick an AI provider and Odoo chooses the model per task.
• Credits. All AI features now consume IAP credits, bought separately from user licences.

Across the interface

• Offline mode. Records can be created, edited, archived and deleted without a connection, and earlier searches can be re-run offline.
• Multi-record drag and drop in list and Kanban views, to reorder records or move them between groups and stages.
• Tax included / excluded switch on sales orders, purchase orders and invoices.
• Shareable searches. A link to the current view keeps its filters and grouping.
• Chatter. Pin messages, filter by messages, notes, activities or tracked changes, and add CC recipients to emails.
• Smaller touches. Either a dot or a comma works as the decimal separator. Duration fields accept +=2-style edits. A record that cannot be deleted can be archived instead.

Accounting

• Bill line prediction pre-fills product, account, taxes and analytic distribution from earlier bills with the same label.
• Matching rules set payment tolerance and order for automatic invoice and bill reconciliation.
• Bank consistency. Entries that hit bank accounts must now come from bank transactions.
• Exchange differences are consolidated into a single line per invoice.
• Payment states are renamed. On payments, “In Process” becomes “Paid”, and “Paid” becomes “Reconciled”. The payment status of invoices keeps its labels.
• Invoice reminders can be sent manually or set up to run automatically.
• AI financial insights. Ask the AI assistant questions about your own accounting data.

Sales and CRM

• Descriptions instead of products. Sales order lines no longer need a product; a description is enough unless “Mandatory Product” is enabled.
• Quotation sections and templates.
  • Sections can be saved as templates.
  • Any quotation can be saved as a quotation template.
• Margins and line numbers. Margins can be edited directly on a line, and lines can be numbered on the form, the PDF and the portal.
• Pricing rules.
  • Periodic pricing applies rules to specific periods or days of the week.
  • Price rules can be set per packaging type.
  • Discount codes can be limited to one use per customer.
• Commissions can be based on the amount paid and rolled up into managers’ targets.
• Marketplaces. TikTok and Lazada integrations fetch orders and sync stock.
• CRM.
  • Lead generation is based on Dun & Bradstreet data, according to the release notes.
  • Auto-assignment rules are more flexible.
  • A dropdown switches between team pipelines.

Inventory and Purchase

• Suggested min/max levels for reordering rules, based on demand history.
• Inventory at a past date, with filters kept and a precise timestamp.
• Simplified returns. The return wizard is gone.
• Intercompany flows. One company can resupply another, and orders can be delivered from another company’s warehouse.
• Shipping.
  • New ShipStation connector.
  • Sendcloud pickup points.
  • Prefilled CMR documents for road transport.
• Purchase.
  • Default Incoterm per vendor.
  • Editable expected arrival dates that keep the vendor’s original date.
  • A vendor quality rate based on quality checks.

Manufacturing

• New planning views.
  • A Gantt view for work orders with drag-and-drop planning.
  • A Kanban view for work orders.
  • A redesigned manufacturing order Kanban, grouped by week.
• Continuous production. Quantities are recorded per work order, and later operations can start before earlier ones finish.
• Changing manufacturing orders.
  • Split an ongoing manufacturing order.
  • Reset a cancelled order to draft, or set a done one back to in progress.
  • A single Produce button replaces “Produce” and “Produce All”.
• Flexible consumption is now always on. The setting on bills of materials is gone.

Point of Sale

• Several currencies at checkout in the same point of sale.
• Without the Inventory app. Point of Sale can run with simplified stock that shows a single on-hand quantity per product.
• Service fees, snoozed products and drag-and-drop reordering of products on screen.
• Self-ordering.
  • Notes for the kitchen.
  • A QR code for ordering and paying after the meal.
  • Receipts by WhatsApp or SMS.
• End of session. One global sale replaces the miscellaneous accounting entries.
• Payments and delivery. Mercado Pago terminals, static UPI QR payments, and GrabFood and GoFood delivery integrations.

Website and eCommerce

• AI Website Assistant. It can now build and edit pages, forms and menus from a prompt, or replicate a page from a URL. AI-generated blocks are marked in the editor.
• New building blocks and options. Banners above the header, animated numbers, an age-verification popup, and breadcrumbs on static pages.

HR and Payroll

• Pay runs get a step-by-step workflow, a chatter and test printing.
• Salary tools. Simulate salary from a net amount, and index salaries by a percentage or a fixed amount.
• Work entries removed. Work entry records and the Planning–Payroll integration are gone, and work entry types are merged into time off types.

Discuss

• Call transcripts. Record a call and get a summary of what was said.
• Organising channels. Polls, channel categories and favourite channels.

What developers should check

Several changes in the release notes affect custom modules directly:

• Access rights. Record rules are replaced by a domain set directly on the access right. Custom security rules will need a close look during migration.
• Mail tracking. Tracking values are no longer stored; the tracking message is generated on the fly. Burndown charts and stage durations were moved to the new mechanism. A separate module keeps the old tracking values for those who need them.
• Icons. Font Awesome is replaced by Material Symbols, and an upgrade script migrates icon references. The Font Awesome library still ships in 20.0 for now. Views and templates with custom icons should be checked on a staging copy.
• Many2one fields are now synced with the backend.
• Push notifications no longer go through Firebase.
• Auditing.
  • Messages can record the template or view their content came from (with the optional mail_tracking module).
  • Changes to a user’s groups are logged in the chatter and the server log.
• Removed or renamed features to look for in customisations:
  • Payroll work entries.
  • The flexible-consumption setting.
  • The return wizard.
  • The standalone Employee Expenses menu.
  • The renamed payment statuses.

Checked in the code

We read the Community code of 20.0 for every item above and compared it with 19.0. “Enterprise” means the feature is not in the public code: Enterprise is not public, so we can’t see it there, only that Community doesn’t have it.

Of 68 items: 46 confirmed, 14 enterprise, 3 different, 3 partly, 2 not found.

AI

Across the interface

Accounting

Sales and CRM

Inventory and Purchase

Manufacturing

Point of Sale

Website and eCommerce

HR and Payroll

Discuss

For developers

Community, Enterprise and Online

In short, from the check above:

• In Community (and so also in Enterprise and on Odoo Online): offline mode, the interface changes, sales sections and templates, pricelist and loyalty rules, most of Inventory, Purchase and Manufacturing, Point of Sale including self-ordering, the new website blocks, Discuss polls and categories, and the framework changes for developers.
• Enterprise only: everything AI, bill prediction, follow-up reminders, commissions, marketplaces, shipping connectors, quality, the work order Gantt view, Payroll and the AI website builder. Some Community features also need an Enterprise screen to be useful, such as matching rules without the reconciliation view.
• Different from the release notes in the Community code: periodic pricing (no weekday rules), Dun & Bradstreet (already used in 19.0) and resetting manufacturing orders (done orders go back to in progress, not draft).

The opening keynote, checked against the code

The keynote ran over two mornings. On September 24 Fabien Pinckaers took an imaginary family furniture store through Odoo 20, app by app, and a speaker from Odoo’s accounting team showed the new accounting. On September 25 the same story was told through industry packages: a padel club that grows into a cafeteria, a hotel and a bar, with an accounting firm and a payroll partner working in the client’s database. Both parts are demos on a live database. Many of the features shown are Enterprise, so for this section we also read the Enterprise code of 20.0 and compared both with 19.0.

What the keynote showed beyond the release notes

• Website. The AI configurator suggests a brand style and colour palette from the business type and builds the first pages (44:00). The AI assistant writes custom JavaScript, such as a counter that animates, but only after you allow it to (49:00). It also builds a page from a prompt and asks for a style first (50:00). Shapes between sections take the colour of the next section (48:00).
• eCommerce. AI product photos (52:50), shop search on variant values such as a colour or a fabric (54:00), a donation block in the cart and in-store pickup (55:00).
• Interface and Discuss. A lighter, rounder design (55:40), polls in channels and an instant meeting (58:30).
• CRM and Odoo Phone. The AI answers with live forecast and lead views that you can filter further (59:50). You can buy a phone number inside Odoo (1:06:00) and draw an inbound call flow with a menu, text-to-speech, opening hours and groups (1:08:30).
• Sales. A KPI bar over the quotations list (1:15:00). Section quantities that scale every line in the section (1:18:10), images on lines (1:19:50), and a Services and Materials menu for billing extra items (1:24:00).
• Project and Timesheets. The AI creates a project and its tasks from a PDF (1:20:50), and projects get a map tab (1:22:50). A timesheet timer works from any screen (1:26:30). The Timesheet Assistant suggests entries from what you did on your computer, and the speaker says nothing leaves the machine (1:27:20).
• Purchase and Manufacturing. Suggested min/max levels from recent demand, with the days of stock to cover (1:35:50). A “used in” list for components (1:38:10), and work order planning in a Kanban where reordering cards recomputes the dates (1:39:50).
• HR and Payroll. The salary configurator with online signature (1:46:50) and a first-time payroll setup (1:48:50). In part two, a payroll consultant works through Belgian warnings on the payroll dashboard (1:44:30).
• Accounting. A KPI dashboard (1:57:40). E-invoices that link bills to fleet vehicles (1:59:10) and predict analytic distribution (1:59:40). Several depreciation boards per asset (2:02:30), paying bills straight from Odoo through your bank (2:04:20), and new reports: currency translation adjustment, indirect cash flow and intercompany comparison (2:11:00).
• Point of Sale. A floor plan editor with decor (2:13:30), a bookings list (2:14:40) and combo suggestions from items already ordered (2:15:50).
• AI. AI sessions that show up in Discuss, reports the AI opens as live views (2:22:40), the MCP server (2:26:00, see our MCP post) and agents with skills, knowledge and triggers (2:32:00).
• Offline. In 20 you can also edit offline, and the changes sync when the connection is back (2:43:00).
• Industries and accounting firms (part two). An Industries tab in Apps (44:40), a hotel package (1:36:00) and Field Service on Planning (1:32:50). An accounting firm runs its clients from the Databases app (1:51:00), with VAT return checks and year-end working files (1:57:00, 2:01:30).
• Pricing closed part one (2:45:00). The speaker said the One App Free and Standard plans keep their prices, the Custom plan goes up by about 20%, and a light user costs about €7.90. Light users get their own post: Light users in Odoo 20.

Claim by claim

Of 81 claims we could tie to code: 27 confirmed in Community, 35 confirmed in Enterprise, 13 partly, 1 different, 4 not found, 1 not checkable. “New in 20” compares with the 19.0 code: No means the feature was shown as part of Odoo 20 but already existed in 19.0. Enterprise features are named by module only; the Enterprise code is not public. In the table above, “Enterprise” rows were checked against Community only. Business figures from the stage (26 million users, more than 75,000 companies using Odoo as their Peppol access point, 20 million invoices, 518 million companies for lead generation, 2,000 accounting firms) can’t be checked in code and are not in the count.

Website and eCommerce

Interface, AI and offline

CRM and Odoo Phone

Sales

Project and Timesheets

Purchase, Inventory and Manufacturing

HR and Payroll

Accounting

Accounting firms

Point of Sale

Industries and other apps

What to take from it

• Much of the demo was already in 19. The salary configurator, the Gmail and Outlook plugin, lead generation, the Databases app, payment initiation and self-ordering were shown in an Odoo 20 story, but all of them were in 19.0. That matters if you are deciding whether to upgrade.
• Clearly new in 20: buying numbers and call flows in Odoo Phone, the Timesheet Assistant, section quantities, the Sales KPI bar, the work order planning Kanban, the floor plan editor and combo suggestions, offline editing, AI agents with skills, MCP, and the new consolidation reports.
• Not as shown: AI still uses IAP credits; we found no AI check of VAT returns, no Monizze integration and no end-of-day timesheet reminder. These may come from services outside the code or arrive later. We will update this section if they appear in 20.0.

We track every week’s commits to 20.0 on the Odoo 20 page, and migration-relevant changes are flagged in each weekly digest.